For outages and emergencies, call 1-800-Allegheny (1-800-255-3443). Available 24 hours a day.

Allegheny Power Introduces New Interactive Voice Response System

We are focused on providing exceptional customer satisfaction. For your convenience, we have provided links to our most requested services and information. If you need further assistance, please call our Customer Service Center at 1-800-Allegheny. For information, business, and account calls, please call between 6 a.m. and 8 p.m. weekdays and from 8 a.m. to 4:30 p.m. on weekends.

If you have a hearing or speech impairment, you can communicate with us using a Telecommunications Device for the Deaf (TDD). Our TDD toll-free number is 1-800-955-9445.

To assist non-English speaking customers, a Customer Service Representative will establish a three-way call with an interpreter through Tele-Interpreters.

Online Services