Shopping for a Supplier

Virginia Energy Choice will allow you to choose the company that generates or supplies your electricity. You can shop among various electricity suppliers to find out what products and services they offer and compare their prices with Allegheny Power's "price to compare," which will be printed on your electric bill.

You will also need to know how much electricity you use in a typical month so you can compare offers from other suppliers. Your electricity use is also printed on your electric bill from Allegheny Power.

Finally, you will also need the names of suppliers who are offering service in your area. As suppliers are licensed by the Virginia State Corporation Commission, they will be added to a list that you can access any time by calling the Energy Choice hotline (1-877-937-2004) or visiting www.vaenergychoice.org.

Different suppliers may offer different rates and options and may require you to sign a contract for service. Before selecting a supplier, be sure you understand the rates that are being offered and any contract terms that are required.

If you decide to choose a new supplier, here is what to do:

  • Contact the supplier that you have chosen to supply your electricity and sign up for service.
  • The supplier will notify Allegheny Power that you have made your choice.
  • Allegheny Power will establish your new supplier on your electricity account.
  • As soon as your meter is read, you will begin buying electricity from the supplier you selected.
  • Allegheny Power will continue to deliver electricity to you safely and reliably, even if you choose another supplier.

Regardless of the company that supplies your electricity, you should still call Allegheny Power if you have questions about billing, power interruptions, meters, wires, equipment, or repairs. If you have questions about your electricity supply, you should call your supplier.

If you have questions:

  • Energy Choice hotline: 1-877-YES-2004 (1-877-937-2004)
  • Energy Choice web site: www.vaenergychoice.org
  • Allegheny Power hotline: 1-800-Allegheny (1-800-255-3443)