Maryland Energy Assistance Programs

If you need assistance, or know someone who does, please call our Customer Service Center at 1-800-Allegheny (1-800-255-3443). The sooner you call, the more options there are to help you. We can discuss a special payment plans or other payment assistance options. Here are a few:

Consumer Credit Counseling Services (CCCS) serves as liaison between the customer and the customer’s creditors and provides budget counseling, a supervised Debt Management Program, and suspension of penalty and interest charges on debt for customers overburdened with debt.

Community Energy Fund (CEF) provides assistance to qualifying customers who need emergency help paying their electric bill. The company’s shareholders match donations from customers 50 cents on each dollar, up to the program limits.

Electric Universal Service Program (EUSP) is a state program to help low-income electric customers pay their electric bills. Help may be available whether customers have active electric service, terminated service, owe outstanding bills and are applying for new service. EUSP may help eligible electric customers with arrearage retirement, bill assistance or weatherization.

Maryland Energy Assistance Program (MEAP) is a federally-funded program administered by the state to provide a grant to low-income electrically heated customers for fuel bills. Social Service Agency List – to find the agency in your area, please call our Customer Service Center at 1-800-Allegheny (1-800-255-3443).

Utility Service Protection Plan (USPP) is a federally-sponsored program administered by the state to provide payment assistance to low-income customers for fuel bills.

Bill Extender Plan - If you receive Social Security or federal government pension benefits, our Bill Extender Plan may be right for you. We may be able to adjust the due date of your bill to coincide with the arrival of your monthly check. Call us at 1-800-Allegheny for more information or to sign-up.

Third Party Designation - With this plan, you can designate a friend, neighbor, relative, or social service agency to receive a disconnection notice should you miss your bill payments because you're away or ill. The party you choose has no obligation to pay the bill but can help you make payment arrangements and avoid disconnection. Call us at 1-800-Allegheny for more information or to sign-up.